WELSH Water is warning customers to take action to avoid burst pipes during Wales' current cold snap.

Research from YouGov found that 40 per cent of people didn't know how to lag outdoor pipes, which are most susceptible to freezing.

Forecasters have said that temperatures are set to drop over the coming days, with a risk of snow, ice and freezing temperatures.

When temperatures drop, the water in your pipes and taps can freeze.

Frozen water expands and can crack even in the strongest metal pipe.

You may not notice this immediately, and only know you have a problem when the cracked pipe thaws and water starts leaking from it.

When the weather's cold, water pipes and taps that are outdoors or in a cold place like a loft or garage, can freeze and burst – leaving homes and businesses with no water, no heating, or a costly flood.

Properties that are left empty for extended periods can also be at greater risk of freezing pipes, such as businesses or seasonal sites, like caravan parks.

Ian Christie, Welsh Water's managing director of water services, said: “Welsh Water is working hard to make sure customers are aware of the simple things they can do to make sure their water keeps flowing during the cold weather.

“That is why we’re asking people to check that their home or business is wrapped up and ready for winter by getting any outdoor pipes or taps lagged with a kit. It could help prevent a tremendous amount of inconvenience and expense – at the time of the year when you’d least want to face it.

“We’ve got lots of hints and tips, as well as a chance for domestic customers to get a lagging kit at dwrcymru.com/coldweather.”

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An average repair cost for damage caused by bursts pipes can be up to £7,000.

When a problem occurs on pipes in homes, it is the responsibility of the homeowner or landlord and so it’s worth taking time to check they are well insulated.

The advice is also relevant to any type of property which might be left empty for a period of time over the winter.