Netflix users reported issues with the streaming service on Wednesday night with many subscribers seeing the Netflix Error tvq-pb-101 on their screens.
The error code usually shows up in a text box with: "We've having trouble playing this title right now. Please try again later or select a different title."
The code usually means that your device needs refreshed, Netflix has said.
The streaming service tells viewers to follow the steps shown on the device that they are using when this happens.
The refreshing process can vary by device, Netflix has produced a full list of guidance for Play Station 3, Smart TV, Xbox 360 viewers and more.
See the full list via the Netflix website.
Why it says ‘this title not available to watch instantly’ on Netflix
Netflix users were reporting issues with the streaming service on Wednesday evening.
Subscribers were left unable to watch their favourite films and TV shows after the platform went down.
According to Down Detector, issues started at around 5pm with users complaining that they couldn't get the app or website to load.
Of the problems reported, 75% relate to problems with video streaming while 18% reported problems with the app.
A further 8% of problems were linked to Netflix's website.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here