NatWest bank staff from High Street, Abergavenny, were the talk of town when they won an award for being NatWest's best branch at a gala dinner held at Alton Towers.

Positive feedback and comments from customers led to the branch being nominated as NatWest's top branch in Midlands and Wales for the delivery of outstanding customer service.

Abergavenny branch manager Melanie Jones said: "We are delighted to win this award and we would like to say a big thank you to our customers for their positive comments. "Without them we would have never received this award. "When you work so hard as a team to deliver quality service, it is great to receive an award from the bank, but it means so much more because it is our customers' comments that have put us in the number one spot."