THERE is a phrase bandied around when things are not going to plan, but does nothing to alleviate peoples’ concerns. What is it? “Due to unforeseen circumstances”. It was said when the city market development was behind schedule and now these unforeseen circumstances are the reason why the new bus station is taking longer than planned. We don’t seem to be informed about what these circumstances are. I’ve now received yet another letter from Ystrad Mynach hospital cancelling an appointment to see the surgeon following a foot operation on 24th June. The reason? Unforeseen circumstances. I was supposed to see him six weeks after the operation. It’s now November and I have to phone to make arrangements for another appointment.

Eleanor Price, Ebenezer Drive, Newport